Privacy Policy
Effective Date: 06/08/2026
Who We Are
This website is operated by SainzFab.
If you have any questions about this Privacy Policy or how your personal information is handled, you can contact us at:
Email: paul@sainzfab.co.uk
Information We Collect
When you visit our website or place an order, we may collect the following information:
- Name
- Billing and shipping addresses
- Email address
- Telephone number (if provided)
- Order history
- Account login details (if you create an account)
- Payment information (processed securely by our payment providers—we do not store your card details)
- IP address and browser information
- Cookies and website usage data
How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Create and manage your customer account
- Respond to customer service enquiries
- Send order confirmations and delivery updates
- Prevent fraud and improve website security
- Comply with legal and tax obligations
- Improve our website and customer experience
At this time no marketing emails are sent, but in the future this may change. We will only send marketing emails if you have chosen to receive them. You can unsubscribe at any time.
Payment Processing
Payments are processed securely through trusted third-party payment providers Stripe.
We never receive or store your full payment card details.
Shipping
To deliver your order, we share the necessary delivery information (such as your name, address and contact details) with our chosen courier or postal service.
Cookies
Our website uses cookies to:
- Keep your shopping basket working correctly
- Remember your account login
- Improve website performance
- Analyse visitor behaviour
- Provide essential WooCommerce functionality
You can control cookies through your browser settings.
WooCommerce
Our online shop is powered by WooCommerce. WooCommerce stores information necessary to process your orders, manage your account and maintain your shopping basket.
Third-Party Services
Depending on how you use our website, your information may be processed by trusted third-party providers including:
- Payment providers
- Shipping companies
- Website hosting provider
- Email service provider
- Analytics services (such as Google Analytics, if enabled)
Each provider processes your data in accordance with their own privacy policies.
How Long We Keep Your Information
We retain your information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, accounting and tax requirements
- Resolve disputes or prevent fraud
Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your personal data where legally permitted
- Restrict or object to processing
- Request a copy of your data
- Withdraw consent where processing is based on consent
- Lodge a complaint with the Information Commissioner’s Office (ICO)
Security
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.
Contact
If you have any questions regarding this Privacy Policy or wish to exercise your data protection rights, please contact:
SainzFab
Email: paul@sainzfab.co.uk